Accessibility Statement

Last updated: 10 December 2025

At Chef Coast Pty Ltd, we are committed to ensuring that our website (chefcoast.com.au) is accessible and user friendly for all individuals, including people with disabilities.

We continually improve our user experience and apply relevant accessibility standards to provide an inclusive digital environment.

What web accessibility is

Web accessibility allows people with disabilities to browse, interact, and enjoy a website with the same level of comfort and independence as any other visitor.

This includes accessibility for individuals who rely on:

• Screen readers
• Keyboard navigation
• Voice recognition software
• Assistive technology
• Adjusted visual settings
• Simplified text and structure

Our accessibility approach aligns with the capabilities of modern devices, browsers, and assistive tools.

Accessibility adjustments on this site

Chef Coast has implemented accessibility features based on the WCAG 2.1 AA guidelines.

Steps taken to support accessibility include:

• Used accessibility tools to identify and fix potential barriers
• Added text alternatives for images
• Ensured readable font sizes across all devices
• Set clear heading structures on all pages
• Improved colour contrasts for text and interface elements
• Enabled full keyboard navigation compatibility
• Reduced unnecessary animations
• Ensured all videos, audio, and image files have accessible descriptions where applicable
• Simplified page layouts for easier navigation
• Provided descriptive button labels and link titles
• Ensured compatibility with common screen readers (JAWS, NVDA, VoiceOver)

These efforts help our visitors have a smooth experience regardless of device or ability.

Partial Compliance Due to Third-Party Content

Some areas of the website may rely on third-party systems or content that are outside our control, including:

• Online Booking Widgets
• Third-party Chef Profiles
• Payment Gateways
• Embedded maps or videos

Because we do not manage these platforms, certain elements may not fully meet WCAG 2.1 AA guidelines. We continuously work with our partners and platforms (including Wix, booking systems, and integrated services) to improve accessibility where possible.

If you experience any difficulty with these sections, please contact us so we can assist.

Accessibility in Our Physical Operations

Chef Coast operates as a mobile, on-location private chef and hospitality service.

While we do not have a physical customer-facing venue, accessibility considerations include:

• Ensuring chefs and staff can accommodate dietary needs, allergies, and customised service requirements
• Ensuring communication methods (SMS, email, phone) remain accessible
• Providing accessible digital menus and booking information
• Offering alternative contact options for individuals who require assistance

If you require specific accessibility accommodations for your event, we are happy to arrange them where possible.

Requests, issues, and suggestions

We value your feedback.

If you encounter accessibility issues on our site or would like assistance, you can contact us.

Please include:

• The URL of the page you experienced an issue with
• A brief description of the problem
• Any assistive technology you were using (optional)

We aim to respond to all accessibility-related enquiries within 3 business days.

Continuous Improvement

Chef Coast is committed to ongoing accessibility development.

We regularly review our website’s content, design, and technical functions to ensure long-term compliance and usability for everyone.